All Systems Operational
API ? Operational
Application ? Operational
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Data Center ? Operational
AWS EC2 Operational
AWS RDS Operational
Phone ? Operational
Incoming Calls Operational
SIP Registrar Operational
Call Recordings Operational
Outgoing Calls Operational
Outgoing Calls (SIP) Operational
Incoming Calls (SIP) Operational
Outgoing SMS Operational
Incoming SMS Operational
Vendor APIs Operational
Phone Service ? Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database maintenance Mar 24, 19:00 - Mar 25, 00:00 PDT
We will be performing maintenance on our back-end database on Friday, March 24 starting at 7:00 PM PDT. You may experience degraded application performance during portions of this maintenance.
Posted on Mar 20, 10:47 PDT
System Metrics Month Week Day
Uptime
Fetching
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Mar 23, 2017

No incidents reported today.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017
Resolved - This issue should be resolved for all users now. Refresh or restart Close.io to get the updated/fixed version, and contact support@close.io if you experience more issues.
Mar 13, 17:06 PDT
Update - A workaround to fix Explorer graph loading now is to clear your browsers cache. http://www.refreshyourcache.com/en/home/

We're also working on a proper fix so you won't have to do this.
Mar 13, 13:20 PDT
Identified - We've narrowed down this issue further; it only affects some users. We're working on a fix.
Mar 13, 13:07 PDT
Investigating - We have noticed an issue where the Explorer graph UI isn't loading. This issue only affects users on the Business plan. Investigating...
Mar 13, 12:52 PDT
Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.

Mar 9, 2017

No incidents reported.