Monitoring - We identified an issue with the top level .io nameservers that caused DNS resolution problems for multiple .io domains on the Internet including close.io. The .io registrar, nic.io, has resolved this issue, but some customers who previously experienced issues reaching app.close.io may continue to do so until the bad resolution expires from cache.
Sep 20, 08:27 PDT
Investigating - We are currently investigating reports of DNS errors with reaching app.close.io and the close.io website.
Sep 20, 07:03 PDT
Application UI   ? Operational
90 days ago
99.98 % uptime
Today
API   ? Operational
90 days ago
99.98 % uptime
Today
Public Website   ? Operational
Search ? Operational
Indexing   ? Operational
Querying   Operational
Email Operational
Syncing   ? Operational
Sending   ? Operational
Phone ? Operational
Phone Service   ? Operational
Incoming Calls   Operational
Outgoing Calls   Operational
SMS   Operational
Call Recordings   Operational
Dialer   Operational
SIP & SIP Registrar   Operational
Vendor APIs   Operational
Data Center ? Operational
AWS EC2   Operational
AWS RDS   Operational
Support Center   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017
Completed - We have completed our maintenance on our back-end databases.
Sep 9, 22:30 PDT
Verifying - We have completed the downtime phase for our maintenance and are currently verifying our changes. The Close.io application and API are available again.
Sep 9, 21:14 PDT
In progress - We are now beginning our database maintenance. The Close.io application and API will be unavailable for approximately 10 minutes while we perform maintenance on our back-end databases.
Sep 9, 21:01 PDT
Scheduled - We will be performing maintenance on our back-end databases on Saturday, September 9 starting at 9:00 PM PDT. The Close.io application and API will be unavailable for approximately 10 minutes while we perform maintenance on our back-end databases.
Sep 5, 12:45 PDT
Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.