All Systems Operational
Application UI   ? Operational
90 days ago
100.0 % uptime
Today
API   ? Operational
90 days ago
99.99 % uptime
Today
Public Website   ? Operational
Search ? Operational
Indexing   ? Operational
Querying   Operational
Email Operational
Syncing   ? Operational
Sending   ? Operational
Phone ? Operational
Phone Service   ? Operational
Incoming Calls   Operational
Outgoing Calls   Operational
SMS   Operational
Call Recordings   Operational
Dialer   Operational
SIP & SIP Registrar   Operational
Vendor APIs   Operational
Data Center ? Operational
AWS EC2   Operational
AWS RDS   Operational
Support Center   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Data Stores Maintenance Jan 26, 21:00 - Jan 27, 22:00 PST
We will be performing maintenance on our back-end data stores on Friday, January 26 starting at 9:00 PM PDT (Saturday, January 27 starting at 05:00 UTC). The Close.io application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end redis and search clusters.
Posted on Jan 23, 14:08 PST
System Metrics Month Week Day
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Jan 23, 2018

No incidents reported today.

Jan 22, 2018

No incidents reported.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - This incident has been resolved.
Jan 17, 16:33 PST
Monitoring - We have scaled up the number of indexing workers while we work with AWS on an issue with our backend infrastructure that caused these delays.
Jan 17, 15:42 PST
Investigating - We're investigating delays with updating certain types of data within the close.io application. Some changes may not be properly reflected when searching leads due to delays in search indexing.
Jan 17, 14:01 PST
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018
Completed - We have completed our database maintenance and the close.io application and API are available again.
Jan 13, 21:18 PST
In progress - We have started our database maintenance. The close.io. application and API will be unavailable for approximately 15 minutes.
Jan 13, 21:00 PST
Scheduled - We will be performing maintenance on our back-end database on Saturday, January 13 starting at 9:00 PM PDT (Sunday, January 14 starting at 05:00 UTC). The Close.io application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Jan 9, 09:56 PST
Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.