Inbound / Outbound Call Issues

Incident Report for Close

Resolved

Calling should now be back online. The original issue seems to be related to the US-West-1c region of AWS: https://news.ycombinator.com/item?id=7802309

Posted May 26, 2014 - 18:28 PDT

Identified

Our upstream carrier Plivo has identified an issue with their Amazon ELB which is causing delays in call initiation and disconnects. They are working with Amazon to resolve the issue and you can stay up to date on their progress here: https://status.plivo.com

Posted May 26, 2014 - 18:04 PDT