All Systems Operational
Application UI ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Database Maintenance Feb 23, 21:00-22:00 PST
We will be performing maintenance on our back-end database on Saturday, February 23 starting at 9:00 PM PDT (Sunday, February 24 starting at 05:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Posted on Feb 18, 15:26 PST
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019
Resolved - This incident has been resolved.
Feb 15, 11:50 PST
Monitoring - We have deployed a fix and are currently monitoring the situation. Invited users should be able to use the signup form again.
Feb 15, 10:46 PST
Identified - Close is not available for new signups. We have identified the core issue and are working on a fix.
Feb 15, 10:15 PST
Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 21:26 PST
Verifying - We have completed our database maintenance and the close.io application and API are available again.
Feb 9, 20:21 PST
In progress - We have started our database maintenance. The close.io. application and API will be unavailable for approximately 15 minutes.
Feb 9, 20:08 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 4, 15:22 PST
Scheduled - We will be performing maintenance on our back-end database on Saturday, February 9 starting at 8:00 PM PDT (Sunday, February 10 starting at 04:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Feb 9, 20:00 PST