Issues with Inbound & Outbound Calling

Incident Report for Close

Resolved

No further issues with calling have been observed since the issue was resolved.

Posted May 16, 2014 - 23:01 PDT

Monitoring

Plivo has restored calling services. Please let us know if you run into any further issues as we continue to monitor this situation for the next few hours.

Posted May 16, 2014 - 13:12 PDT

Identified

We've identified the issue as an upstream outage with our telephone provider, Plivo. For updates as they resolve this issue you can follow https://status.plivo.com

Posted May 16, 2014 - 12:55 PDT

Investigating

We're currently experiencing issues with inbound and outbound calls and are looking into the cause.

We're very sorry about this inconvenience and will keep you updated as we know more.

Posted May 16, 2014 - 12:47 PDT