Telephony provider maintenance

Scheduled Maintenance Report for Close

Completed

The scheduled maintenance has been completed.

Posted Jan 29, 2017 - 02:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 28, 2017 - 22:01 PST

Scheduled

Our telephony provider is planning on doing maintenance to improve the stability of their calling platform, which could temporarily affect calling in Close.io.

What are they doing?
This maintenance is required to improve the overall stability of our internal databases. It will also help us provide better uptime and more efficient failovers in the unlikely event of a server failure in the cluster.

Although, we have made our best effort to ensure that you have no downtime or service disruption during this maintenance, you may still experience:

- Intermittent Inbound and Outbound Call errors and timeouts
- Intermittent Inbound and Outbound SMS errors and timeouts
- Intermittent Registration Errors and Timeouts

Posted Jan 24, 2017 - 07:58 PST